Terms and Conditions for HumanReal AI

Last Updated: Dec 11, 2024

Welcome to HumanReal AI! Please read these Terms of Service ("Terms") carefully before using the HumanReal AI website and platform ("Service").

1. Acceptance of Terms
By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Description of Service
HumanReal AI provides an artificial intelligence platform for generating hyper-realistic AI human models for marketing, content generation, and other lawful purposes. Users, including individuals and companies, can create custom AI-generated human models tailored to their needs.

3. User Accounts
To access the Service, users must create an account and provide accurate and complete information, including but not limited to name, email, and payment details. Users are responsible for maintaining the confidentiality of their account and password and for any activities conducted under their account.

If we suspect unauthorized activity, HumanReal AI reserves the right to suspend or terminate the account.

4. Ownership of Data
User-Generated Content: Users retain ownership of any content, including images, generated using the Service. HumanReal AI does not claim any ownership rights over the user-generated content.

Training Models: HumanReal AI does not use user-generated data or images to train or improve its AI models. Your data and creations remain private and exclusive to you.

5. Data Collection
Personal Data: We collect personal information such as name, email, and payment information to provide and improve our Service.

Non-Personal Data: Non-identifiable data, such as cookies and usage metrics, may be collected to enhance user experience.

For more information, please refer to our Privacy Policy.

6. Prohibited Content and Usage
Users agree to use the Service only for lawful purposes. The following activities are strictly prohibited:

Generating pornographic or sexually explicit content.
Creating content involving minors in any suggestive, exploitative, or inappropriate manner.
Violating any laws or regulations.
Infringing upon the rights of others, including intellectual property and privacy rights.
Violation of these terms may result in immediate suspension or termination of your account.

7. Content Moderation
HumanReal AI reserves the right to review, moderate, and remove content that violates these Terms or is deemed inappropriate. Any attempt to bypass moderation systems may result in account suspension or termination.

8. Modifications to the Service
HumanReal AI reserves the right to modify or discontinue the Service at any time without prior notice. Users will be notified of any significant changes via email or on the platform.

9. Governing Law
These Terms are governed by and construed in accordance with the laws of Finland, the jurisdiction in which HumanReal AI operates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Finland.

10. Updates to Terms
HumanReal AI may update these Terms from time to time. Users will be notified of any changes via email or on the platform. Continued use of the Service after such updates constitutes acceptance of the revised Terms.

11. Indemnification
By using the Service, you agree to indemnify and hold harmless HumanReal AI, its affiliates, officers, and employees from any claims, liabilities, or damages arising from your use of the Service or violation of these Terms.

12. Refund Policy
At HumanReal AI, we strive to ensure our customers are fully satisfied with their purchases. We offer a refund under the following conditions:

Eligibility: Customers may request a refund within 30 days (1 month) from the date of purchase.
Usage Limit: Refunds are available provided that the customer has utilized less than 20% of the purchased credits.
How to Request a Refund:

Contact Customer Support: Send an email to our support team at support(at)HumanReal.ai with the subject line "Refund Request."
Provide Necessary Information: Include your account details, order number, and a brief explanation for the refund request.
Review Process: Our support team will review your request and respond within 5 business days.
Refund Processing: If your request meets the eligibility criteria, the refund will be processed to your original payment method.
Important Notes:

Refund requests must be submitted within the 30-day period from the purchase date.
Refunds will only be granted if less than 20% of the Credits has been used.

13. Contact Information
If you have any questions or concerns about these Terms, please contact us at support(at)HumanReal.ai.

Thank you for using HumanReal AI!